I have contacted the company about the return, but they refuse. I cannot get the plug to insert. and even if I did how would I get it out?

Found and used this power meter to determine how much phantom power was used by a new washing machine whose plug sparked every time it was plugged into the dedicated outlet, which was replaced by a new combination arc fault and ground fault circuit interrupting outlet. My concern was leaving an appliance plugged in to power while not being used, over concern the machine could develop an electrical short circuit and start a fire. I always unplug similar electrical appliances when not in use to minimize that chance. I found the power meter showed the washing machine was drawing approximately 7 watts of energy when plugged in, but not operating. Besides wasting this energy continuously, I was concerned over the unnecessary waste of electricity when the washing machine was not running, and the increased potential for an electrical malfunction. I transferred the startup load to a heavy-duty grounded power cord which was operated by an illuminated On-off switch, which has a higher current carrying capacity than the dedicated hard-wired circuit which feeds the outlet. I realize the switch is expendable, but am hoping the duration of it's use will be detected while the washing machine is running, instead of having the wiring or hard-wired circuit fail when we are not home. I am looking forward to using the power meter to measure power consumption of other appliances to determine the amount of electrical load and the true cost of operating them.

It does what is says it will do and more! Nice surprise and easy to use right out of the box! My foetal was to measure the real time needs for solo at power needs on various items I wanted on a sailboat. It does not get any better.

Really great price for a great peice of equipment! I mostly purchased this item to test Wattage of various equipment. I originally looked at The original "Kill-A-Watt". As it's a very popular instrument for telling Voltage, Wattage, Amps.. Lately, the Original had terrible reviews! Apparently, the newer one's not what the Original Kill-a-Watt was. MANY REVIEWS FOR THIS SAY "GREAT"! LIKE THE ORIGINAL "KILL-A-WATT!"!! AND I'M PLENTY SATISFIED SO FAR!

Easy to use, convenient, love it. Took a few minutes to read instructions and hook it up. So far shows that my mini-fridge is using 25KWh/mo. Tomorrow will start a check on my big fridge, will need a 3' extension cord with a low profile plug since the outlet is right behind the fridge and the fridge is right up against the outlet.

I love that it has battery backup, an overload warning, and is so very convenient. All I want is KWh, but will also display amperes, volts, and energy cost (from the electricity rate you enter in it).